Returns

Returns

Our return policy is 14 days from once you have received your order.

1. Fill out the reason for your return in the following link (This is an obligation in order to be able to exchange the goods with us. Thank you!): https://forms.gle/YMGCJDAg6b15Aw6s8


2. Download the return form here and fill it out.

3. Pack the items you want to return (including return form).

4. The adress below must be present and visible on outside of package. Please send your returning items to following address:


Easy Merchandising GmbH

Papenstraße 27a

22089 Hamburg

Germany



5. A refund will be made after we receive the shipment. The payment method that you used for the original order will be reimbursed.

Please understand that we cannot currently pay for the costs of a return or an exchange. 

Important/Attention: Be aware that we cannot accept refunds for items that are custom made (that are personalized to you).

To avoid returns:

Use our size charts, which can be seen under each product

Tip: Compare the measurements with an existing shirt or sweater you own, that has the similar shape


If you have any further questions, please send an email to us: support@visionaries-of-tomorrow.com